If you are returning a bicycle, please ensure you package it well and parts are not able to move freely inside the box.If damage is incurred in return shipping we reserve the right to make a partial refund based on the amount of damage and subsequent resale value. This does not effect your statutory rights. If the item you purchased develops a fault more than 30 days from the point of delivery we reserve the right to offer a repair or replacement in the first instance. If you feel that the product you have purchased from H2 has developed a fault then please contact us before returning the goods so that we may help resolve the problem in a suitable manner. Generally speaking, warranties cover manufacturing faults and defects but do not cover damage caused by the crashing, abuse, general wear and tear etc. Warranties provided by brands (where applicable) are generally for 1 year but some manufacturers offer extended warranty. For items returned under Distance Selling Regulations only the initial postage charge will be refunded.Īll goods purchased from H2 are covered by the Consumer Rights Act.For faulty or damaged items only H2 Gear will refund all postage charges.Goods must not be fitted (components/accessories) or used.
Goods must be in original undamaged packaging. With its lightweight ALUXX SL aluminum frame and new 27.5 high volume wheels and tires, the new Fathom is a great choice for technical terrain and singletrack.Goods must be returned within 28 days of receipt.We offer a flexible returns policy and are happy to accept items back for a refund or exchange if they don't fit, you've ordered the wrong things, the items are damaged or faulty upon receipt or you simply don't like what you've ordered If you are unhappy with your purchase simply return the item/s to us, enclosing a short cover note about the reason for the return along with the order number - and we'll take care of the rest!
0 kommentar(er)
